Williams Electron Inc.

Are your employees working while they are on the clock

 

Many employers will choose to monitor  phone,  and IT systems usage by their staff, and in some sectors employers will also use CCTV and other methods to monitor their products/goods.

Employers may choose to monitor their staff for any of the following reasons:

  • To safeguard their employees or members of the public (for e.g. health and safety reasons, prevent violence)
  • To protect business interests (prevent crime, theft or misconduct by employees or members of the public)
  • To ensure quality of customer services (which can also show training needs for their employees) and assess and improve productivity
  • To comply with legal and regulatory obligations

Most large employers now will have a Social Media Policy which may include monitoring of employees usage of networking websites (and so on). Many employers will also have an IT and Communications Policy also setting out how employees can use their systems.

The laws that cover the area of monitoring include:

  • The Regulation of Investigatory Powers Act 2000 (RIPA)
  • The Telecommunications (Lawful Business Practice)(Interception of Communications) Regulations 2000 (LBP)
  • The Data Protection Act 1988 (including the 2003 Code, Monitoring at Work) – Employers must act in accordance with the DPA and its 8 key principles.